Principles of the Office of the Ombuds

CONFIDENTIAL**

The Office of the Ombuds will not share any information you give us with anyone outside the office without your expressed permission. An exception will be made if we believe you may be of harm to yourself or to others. The Ombuds reports only statistical information that is used to help identify and create strategies for addressing broader problem areas within the College. Please note that email is not a confidential form of communication.

NEUTRAL**

Promoting open communication is an essential part of the role of ombuds. Acting as an impartial presence, the Ombuds can: facilitate discussions among faculty, students and staff; assist you in assessing your needs and evaluating alternatives; coach you in ways to communicate more effectively. The Office of the Ombuds does not advocate; we will consider the interest and concerns of all parties involved with the aim of achieving fair and equitable solutions.

INDEPENDENT**

The Ombuds Office reports directly to the Office of the President and to the Chief Diversity, Equity, and Inclusion Officer. The office is a safe place for all members of the community to discuss complaints or problems.

INFORMAL**

The power of the Office of the Ombuds rests in our ability to listen and inform; we can informally research issues with the intentions of helping to generate options for the parties involved. We do not make any official recommendations. We do not arbitrate, adjudicate or participate in any internal or external formal process (including legal processes).

By telling the Ombuds about your conflict, dispute or complaint you have not formally informed or given notice to any College official and therefore the College cannot be expected to take any action to remedy the situation. The Ombuds can help you find an appropriate person to speak to in order to give notice and/or request that the College take some action, if that is what you want. The Ombuds is a confidential resource for purposes of Title IX reporting.