IT Help Desk Hours and Location

The Help Desk is located on the 3rd Floor of Burton D. Morgan Hall. Hours of operation are Monday through Friday from 8:30a-5:30p when classes are in session.  We provide access to support staff using bookings either virtually in Microsoft teams or in person in Morgan 304. Need assistance? Schedule an appointment.

Help Desk Summer Hours

The Help Desk in Morgan 304 will be closed for walk-in assistance from June 2nd until August 15th.  The phone will continue to be answered and email will be checked.  The only change on operation will be the elimination of walk-in support.  To receive same day or emergency assistance, please call (330-287-4357 or x4357 from on campus) or email ( and an appointment will be scheduled.  To schedule an appointment  further out, please visit our bookings site.

The Help Desk will be open the following Fridays for walk-in support:

  • Board of Trustees (6/3)
  • Alumni Weekend (6/10)
  • ARCH 3 (6/24)
  • ARCH 5 (7/1)