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Frequently Asked Questions
- Adding a Profile Picture
- Aruba 503H Wireless Access Point
- Classroom Technology – Frequently Asked Questions
- Controlling Camera in a Partially Upgraded Classroom
- Controlling Cameras in a Fully Upgraded Classroom
- New Updates to Mac AirPlay now Screen Mirroring on macOS Big
- Online Learning/Streaming Classroom Remote
- Partial and Full Classroom Upgrade Media Setup for Microsoft Teams
- Portable Classroom Media Setup for Microsoft Teams
- Use Apple TV in a Classroom
- Using Teams in the Streaming Classrooms
- Video Conferencing Classroom Technology
- What is Apple TV
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Policies and Procedures
- Acceptable Use of Electronic Content
- Access to electronic content of deceased or incapacitated students, employees, and retirees
- Administrative Data Access Policy
- Administrative ERP Program Change Procedures
- Administrative ERP User Access Policy
- Affiliate Member Access & Services Request
- College of Wooster Privacy Statement: General Statement of our practices and policies
- College Technology Purchases
- Copyright Infringement Policies Procedures Sanctions
- Disposition of Used Computer Equipment
- Email Distribution List Use ("ZWD lists")
- GDPR Privacy Statement
- Guest Wireless Acceptable Use Policy
- Higher Education Opportunity Act of 2008 Compliance Plan
- InCommon Federation Participant Operational Practices
- Information Technology Policies and Procedures
- Investigations Requesting Information from IT Systems & Applications
- IT Maintenance Window
- Repair Policy Change Proposal – April 2016
- Requests for Student Information
- Safeguarding Individual Information (GLBA "Safeguards Rule")
- Technology equipment and software: how to get/fix/replace and your responsibilities for it
- The California Consumer Privacy Act
- The College of Wooster ERP Data Stewardship
- User Responsibilities and Appropriate Use Principles
- Wireless Handheld Device Allowance
- Wireless Handheld Device Allowance Request
- Wireless Networking Policy
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Students
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Employees
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Connecting to the Network
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Software
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- Access Your College of Wooster LinkedIn Learning Account and Connect a LinkedIn Profile
- ArcGIS Access
- Available Software
- Downloads
- Evernote
- Google Cardboard
- Google Earth and Other GIS Programs
- iMovie for Students
- Installing Maple for OS X
- Installing Maple for Windows
- Installing SALT Windows
- Keynote for Students
- Matlab
- Microsoft 365 Licensing and Email after Graduation
- Navigate the LinkedIn Learning Interface
- Omeka
- Open Source Video Editing Software
- Pages for Students
- PDF Creation for Students
- Photos
- Photoshop for Students
- Qualtrics
- RAVE Guardian
- RAWGraphs
- Remote Desktop Access Mac
- Remote Desktop Access PC
- Screen Recording
- SPSS
- Stata
- Tagging and Bookmarking
- Trint
- Video Project Workshop Outline
- Voyant Tools – Free Textual Analysis
- What Technology Do I Need at Wooster?
- What to expect as a class observer
- Wolfram Mathematica @ The College of Wooster
- Zap Works Designer
- Zotero
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- Access Your College of Wooster LinkedIn Learning Account and Connect a LinkedIn Profile
- Adobe Premiere Pro
- ArcGIS Access
- ARTstor
- Available Software
- BrightLink Projectors for Teaching
- Changing your Apple ID
- Connect to Network Storage and Services from OFF Campus
- Creating Informer Reports
- Downloads
- Google Cardboard
- Google Earth and Other GIS Programs
- iMovie for Teaching
- Informer Reporting
- Installing Maple for Windows
- Installing SALT Windows
- Keynote for Teaching
- Keynote Toolbar Items
- Matlab
- Navigate the LinkedIn Learning Interface
- Omeka
- Open Source Video Editing Software
- Pages for Teaching
- Photos
- Qualtrics
- Qualtrics
- Quantitative Literacy Resources
- RAVE Guardian
- RAWGraphs
- Remote Desktop Access Mac
- Remote Desktop Access PC
- Resources for Class Projects
- Room Assignments File Format
- Screen Recording
- Select Survey Training Manual
- Select Survey User Manual
- Software & Applications Requiring VPN
- SPSS
- Stata
- Tagging and Bookmarking
- Trint
- Video Project Workshop Outline
- Voyant Tools – Free Textual Analysis
- What to expect as a class observer
- Wolfram Mathematica @ The College of Wooster
- Zap Works Designer
- Zotero
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- Access Your College of Wooster LinkedIn Learning Account and Connect a LinkedIn Profile
- Adobe Premiere Pro
- Available Software
- BrightLink Projectors for Teaching
- Changing your Apple ID
- Connect to Network Storage and Services from OFF Campus
- Creating Informer Reports
- Downloads
- iMovie for Teaching
- Informer Reporting
- Installing Maple for OS X
- Keynote for Teaching
- Navigate the LinkedIn Learning Interface
- Pages for Teaching
- Qualtrics
- Qualtrics
- Quantitative Literacy Resources
- RAVE Guardian
- Room Assignments File Format
- Select Survey Training Manual
- Select Survey User Manual
- Software & Applications Requiring VPN
- Tagging and Bookmarking
- Zotero
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- ARTstor
- Audacity
- Breaking Language Barriers with Google Translate and AR
- Clipchamp video editor
- Concept Mapping
- Coolors.co
- GarageBand
- Garageband
- Google Cardboard
- iMovie
- Machinima
- Photos
- Photoshop
- Pixabay royalty free photos and videos
- Podcasting Tools
- QuickTime Player
- Screen Recording
- SketchUp
- Storyboarding
- Timeline tools
- Video Project Resources
- Windows Story Remix
- Zap Works Designer
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- Administrative ERP Program Change Procedures
- Administrative ERP User Access Policy
- Colleague Access Request Form
- Colleague Detailed User Guide
- Colleague UI 5 – Differences from the old version UI 4
- Creating Informer Reports
- Datatel Colleague Learning Guide Basic Navigation – Purchasing
- Datatel Colleague Navigation Keyboard Shortcuts
- Ellucian (Colleague)
- Ellucian (Datatel)
- Informer Reporting
- Name Computed Columns
- Other Datatel related forms
- Purchasing Documentation
- Room Assignments File Format
- The College of Wooster ERP Data Stewardship
- Using Select / Returning Criteria
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Printing
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Loanable Technology
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- Canon E05 Rebel DSLR
- Canon Vixia HF R800 HD Camcorder
- Canon Vixia Video Camera
- Conference Kit
- GoPro as a Webcam
- GoPro Hero 8 Black
- GoPro Kit
- Logitech ConferenceCam
- Logitech Webcam C930e
- Mi Sphere Camera Kit
- Overhead Document Cameras
- Portable Classroom
- Rylo 360 Camera
- Tabletop Document Cameras
- Video Adapters
- Video Chat Kit
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Microsoft 365
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- Calendar Sharing
- Check Junk Mail
- Creating an Inbox Folder and a Rule within Outlook
- Email Distribution List Use ("ZWD lists")
- Email Setup on a Mobile Device
- Email Troubleshooting
- Forward/Redirecting your email
- Installing FindTime
- Make Outlook your default email client
- Managing Junk E-Mail
- Managing your Office 365 Quarantine
- Microsoft 365 Licensing and Email after Graduation
- Microsoft Outlook
- Missing an Email?
- New Email Accounts
- Outlook Basics
- Outlook open another mailbox
- Set up an email account in Outlook
- Using Office 365 Groups
- Using Quick Steps
- Wooster Email
- Wooster’s External Email Alert Indicators
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- Conducting class if you or some of your students are participating remotely
- Conducting interviews and campus talks/teaching demos with remote candidates
- Getting to know Microsoft Teams
- GoPro as a Webcam
- Making Meetings with Microsoft Teams
- Microsoft Teams Information
- Microsoft Teams Live Events
- New Recording Storage Location on Teams WITHOUT Recording Ready Email
- Online Learning/Streaming Classroom Remote
- Online Meeting
- Partial and Full Classroom Upgrade Media Setup for Microsoft Teams
- Participating in a meeting as a Guest
- Portable Classroom Media Setup for Microsoft Teams
- Scheduling a Teams Meeting
- Sharing Content in a Microsoft Teams Meeting
- Teams & Zoom comparison
- Teams Meet Now
- Teams Meeting Breakout Rooms
- Using a Scheduled Meeting
- Using Closed Captioning Within Teams
- Using Teams in the Streaming Classrooms
- Video Conferencing Classroom Technology
- Video Conferencing with The College of Wooster
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Moodle
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Network, Cybersecurity, and Best Practices
- Encrypting Devices
- Encrypting Mac Systems
- Encrypting Mobile Devices & Tablets
- Encrypting Windows Systems
- Information & Cyber Security @ Wooster
- Protect Your Computer
- Protecting your Personal Network
- Removing VPN From your Mac
- Safeguarding Individual Information ("Red Flags", "Identity Theft")
- Securing Portable and Mobile Devices
- VPN – Mac OS 10.13 or Later
- VPN – Mobile Devices and Chromebooks
- VPN – Windows
- Wooster’s External Email Alert Indicators
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Multi-Factor Identification (MFA)
- Change Your Password
- Changing Your Mac Password While Off Campus
- Forgotten Passwords
- How to setup MFA (Multi-Factor Authentication)
- Multifactor Authentication Instructions for using wireless networking when phone service is not available
- Multifactor authentication while out of the US.
- Password changes
- Password Policy
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College of Wooster Password
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Phones and Conference calls
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Scanning
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Resources for Retirees
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Using the Self-Service Portal for Equipment Reservation
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Online File Storage Options
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Computer Lab
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Classroom Controls
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Classroom Setup
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Classroom Resources
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Classroom Troubleshooting
Conducting class if you or some of your students are participating remotely
Contact Educational Technology as soon as possible to explore options that will best meet your student(s)’ and your needs. Based on our experience last year – and this year to date – here are some possible scenarios and ways to actively engage those in the room and those outside the room. Educational Technology staff will guide you through the technology options for each scenario, providing training and support – with assistance from Media Services as needed.
Scenario 1 (One or two students participating remotely)
“I have one student who needs to be able to listen and actively participate. Is a robot or some other low tech strategy good for the single student?”
In this situation the remote participants could connect to our Ohmni virtual presence robots. The faculty member does not have to change anything about how the class is running. All that is needed is for the Ohmni units to be made available in the classroom so that the remote participants can connect to and control them. The experience is as close to the participant physically being in the classroom as we can achieve. The remote participants will be able to see and hear what is going on in the classroom and the people in the classroom will be able to speak with the remote participants. More than one participant can share an Ohmni when the Ohmni is connected via a Teams meeting.
Scenario 2 (hybrid class where remote participants can follow but not interact)
“I have multiple students either at the same time or they are coming in staggered across the campus so I might as well set up to accommodate multiple students. I want to be able to have most of my classes with my in-person students, but my remote students can follow along.”
We would recommend that you use Teams to include the remote participants. To do so you will use the Meet Now option and invite the specific remote participants. The remote participants will need to be in the Teams client shortly before class, so they are there to accept the invitation. You will then share your screen so the participants can see the slides/videos/documents/web sites you are sharing to the rest of the class on the projector screen. If you have a TA, you can invite them to the meeting and ask that they monitor chat in case the remote participants have questions. If you do not have a TA, then you may want to pause a few times during the meeting to see if there are questions in the chat. If you want to appoint a member of the class as a chat monitor and invite them to the meeting, then they will need to have their computer microphone muted and their computer speakers off (not just the volume set to 0) to avoid feedback in the classroom.
This scenario is most suitable for fully or partially upgraded classrooms. However, you can do this in other classrooms by requesting a portable classroom kit (camera, tripod, and microphone).
Depending on the size of the class and space, using an Owl meeting device (360-degree camera, mic, and speaker combined into one easy-to-use device) with a Teams meeting may be an option.
Educational Technology can assist in guiding you through the process and support resources developed for remote teaching.
Portable camera kits are available through Technology Services.
Scenario 3 (remote class because the campus has moved to remote teaching due to high numbers of positive cases or because a faculty member has an occasional individual circumstance)
In this scenario you will be doing pretty much exactly what you were doing when we were fully remote. You will be in your home or office, and everyone will attend class in a Teams meeting. You can create a Teams meeting in the General channel of the class team associated with your Moodle course or you can create a Teams meeting on your Outlook calendar and add the class as a required attendee. You will start the meeting and use your computer’s camera for the camera and ideally a headset for the microphone and speakers. You can then share your screen so everyone can see the slides/videos/documents/web sites you are sharing. Pause to check chat for questions or encourage participants to use the raise hand feature to indicate they have questions.
Educational Technology can assist in guiding you through the process and support resources developed for remote teaching.
Scenarios based on pedagogical considerations
“I have multiple students and my class is interactive. It’s not enough for them to hear us. They need to be able to speak and participate so we can hear them”
Depending on your teaching preference, options include
- Ohmni robot (if 1-2 students)
- Relocate to fully equipped room (with cameras and sound)
- Everyone – in class and remote – on Teams meeting with cameras on and mics muted unless speaking and speakers off for participants in the classroom
“I have multiple students needing to follow along. Because I do a lot of demos, I move across the room a lot and/or student report outs across the room need to be captured. They need to see and hear me and other students at multiple points in the room.”
Depending on your teaching preference, options include
- GoPro and wireless mic on instructor
- In fully equipped room (with mics and sound), “show runner” assistant to switch camera views or follow along with portable camera
- Depending on room size (e.g., Morgan 222, Kauke 141, or smaller) – Owl meeting device
Educational Technology can assist in guiding you through the process of determining which scenario best matches your needs.