What can we help you with?
Mitel Phone Setup
Logging in
- From the Locked screen, press the softkey found under the “Hot Desk” label.
- Using the dial pad, input your phone extension and press the softkey for Enter.
- When prompted input your PIN and press the softkey for Enter. The initial PIN is 1111.
- You now will be logged into your phone and can make and receive calls. You will stay logged in until you logout.
Resetting your PIN, recording your greeting and name
- You may either lift the handset or simply dial 3200 to access the Voice Message System.
- When prompted enter your PIN and press the softkey for Enter. The initial PIN is 1111.
- You will be given prompts to enter a new passcode and record your greeting and name.
- When prompted, enter 8 for user options and then 7 to enter a new PIN that is 4-10 digits in length.
- When prompted to enter greeting, enter 8 for user options and then 4 to record a greeting. You may press 9 to save your greeting or 3 to discard and re-record a greeting.
- When prompted to input your name, enter 8 for user options and then 6 to record your name. You should use your first and last name since the system only provides about 3 seconds of recording time.
- Press 9 to save your name or press 3 to discard and re-record your name. Wait until prompted that you are finished.