Technology@Wooster

Frequently Asked Questions

14

• Adding a Profile Picture
• Aruba 503H Wireless Access Point
• Classroom Technology – Frequently Asked Questions
• Controlling Camera in a Partially Upgraded Classroom
• Controlling Cameras in a Fully Upgraded Classroom
• New Updates to Mac AirPlay now Screen Mirroring on macOS Big
• Online Learning/Streaming Classroom Remote
• Partial and Full Classroom Upgrade Media Setup for Microsoft Teams
• Portable Classroom Media Setup for Microsoft Teams
• Use Apple TV in a Classroom
• Using Teams in the Streaming Classrooms
• Using Windows Programs in a Mac Lab
• Video Conferencing Classroom Technology
• What is Apple TV
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Policies and Procedures

26

• Acceptable Use of Electronic Content
• Access to electronic content of deceased or incapacitated students, employees, and retirees
• Administrative Data Access Policy
• Administrative ERP Program Change Procedures
• Administrative ERP User Access Policy
• Affiliate Member Access & Services Request
• College Technology Purchases
• Copyright Infringement Policies Procedures Sanctions
• Disposition of Used Computer Equipment
• GDPR Privacy Statement
• Guest Wireless Acceptable Use Policy
• Higher Education Opportunity Act of 2008 Compliance Plan
• InCommon Federation Participant Operational Practices
• Information Technology Policies and Procedures
• Investigations Requesting Information from IT Systems & Applications
• IT Maintenance Window
• Repair Policy Change Proposal – April 2016
• Requests for Student Information
• Safeguarding Individual Information (GLBA "Safeguards Rule")
• Technology equipment and software: how to get/fix/replace and your responsibilities for it
• The California Consumer Privacy Act
• The College of Wooster ERP Data Stewardship
• User Responsibilities and Appropriate Use Principles
• Wireless Handheld Device Allowance
• Wireless Handheld Device Allowance Request
• Wireless Networking Policy
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Students

5

• Formatting a double-sided IS
• Funding Resources for Students
• Student Notebook Acquisition Program
• Technology Assistance Form
• Technology Services for New Students

Employees

13

• Technology Services for New Faculty
• Technology Services for New Staff

• Remote resources

  6

• Request Forms

  2

• College Technology Purchase

  1

• Faculty Technology Purchases

  1

• LISTSERV

  1

Connecting to the Network

16

• Apple Devices

  3

• Windows Device

  1

• Android Devices

  1

• Virtual Private Network (VPN)

  1

• Chromebook and Chromecast Devices

  2

• Connecting Other Wireless Devices

  2

• Policies

  0

• Troubleshooting

  2

• Visitor/Guest on the Network

  4

Software

100

• Students Software

  38

• Faculty Software

  47

• Administrative Software

  24

• Multimedia creation and editing

  23

• Presentation and Document creation

  8

• Wordpress

  2

• Colleague

  17

Printing

19

• Printing as a Student

  7

• Printing as a Faculty or Staff Member

  2

• Papercut

  7

• Copiers & Printers

  1

• Print a Poster

  4

Loanable Technology

36

• Audio, Video and Projectors

  0

• Conference and Collaboration

  0

• Camera

  20

• Microphones

  6

• Projectors

  4

• Slide Advancers

  3

• Kits

  9

Microsoft 365

65

• Outlook

  23

• OneDrive

  3

• Microsoft Teams

  23

• Installing Microsoft 365

  7

• Forms

  1

• Word

  2

• PowerPoint

  3

• Excel

  1

• Stream

  1

• OneNote

  1

Moodle

4

• Assignments in Moodle
• Logging in and Finding Your Moodle Course
• New Technology Application or Integration Requests
• Uploading Files

Network, Cybersecurity, and Best Practices

13

• Encrypting Devices
• Encrypting Mac Systems
• Encrypting Mobile Devices & Tablets
• Encrypting Windows Systems
• Information & Cyber Security @ Wooster
• Protect Your Computer
• Protecting your Personal Network
• Removing VPN From your Mac
• Safeguarding Individual Information ("Red Flags", "Identity Theft")
• Securing Portable and Mobile Devices
• VPN – Mac OS 10.13 or Later
• VPN – Mobile Devices and Chromebooks
• VPN – Windows
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Multi-Factor Identification (MFA)

9

• Change Your Password
• Changing Your Mac Password While Off Campus
• Changing your password
• Forgotten Passwords
• How to setup MFA (Multi-Factor Authentication)
• Multifactor Authentication Instructions for using wireless networking when phone service is not available
• Multifactor authentication while out of the US.
• Password changes
• Password Policy
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College of Wooster Password

10

• Change Your Password
• Change your Wooster Password
• Changing a computer password on the Domain
• Changing your Apple ID
• Changing Your Mac Password While Off Campus
• Changing your password
• Changing your Password from a Windows Machine OFF Campus
• Initial Password Setup
• Password changes
• Password Policy
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Phones and Conference calls

8

• Call Forwarding
• Conference Phone
• Faculty/Staff Phones and Conference Calls
• Setting Up Your Voicemail Box
• Staff Analog Quick Reference
• Transfer Calls Directly to Voice Mail
• Voicemail – Accessing from Off Campus
• Voicemail – Accessing your voicemail from another on campus phone.

Scanning

2

• Scan to Email on a Copier
• Scan to USB

Resources for Retirees

1

• Resources for Retirees

Using the Self-Service Portal for Equipment Reservation

4

• Canceling Equipment Reservation
• Checking Out Equipment
• Help Desk Self-Service Portal Technology Requests
• Using the Self-Service Portal for Equipment Reservation

Online File Storage Options

5

• Connecting to network storage on Mac OS X
• OneDrive
• OneDrive App
• OneDrive Application
• Online File Storage Options

Computer Lab

1

• Computer Lab Technology List

Classroom Controls

4

• Atlona controlled classrooms
• Atlona controls
• Controlling Camera in a Partially Upgraded Classroom
• Controlling Cameras in a Fully Upgraded Classroom

Classroom Setup

7

• Atlona BYOD(Bring Your Own Device) – Miracast
• Classrooms with a SMART Board
• Classrooms with Camera Equipment
• Classrooms with Pixie Control Panel.
• Epson BrightLink interactive projectors
• Teaching Spaces – Video Capable
• Use Apple TV in a Classroom

Classroom Resources

15

• Atlona BYOD(Bring Your Own Device) – Miracast
• Atlona controlled classrooms
• Classrooms with a SMART Board
• Classrooms with Pixie Control Panel.
• Classrooms: Scot Center Conference Room 313
• Epson BrightLink interactive projectors
• Gault Recital Hall and McGaw Chapel TV Studio
• Kauke 036
• Kauke 237
• Kauke 238
• Taylor 206
• Taylor 210
• Teaching Spaces – Video Capable
• Using Windows Programs in a Mac Lab
• What is Apple TV
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