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AirPrint for macOS

NOTE: After clicking print, you will be prompted for your College of Wooster username and password in order to send your job to the queue. By default, macOS populates with the local computer username and prompts for a password. For students or employees printing from a personal device, you must change this to your College of Wooster username (e.g. jdoe20) and password. For Faculty and Staff logged in to a college-owned device, no change should be necessary. To avoid this pop-up in the future, check the box “Remember my credentials.”

1. Open System Preferences

2. Click Printers & Scanners

3. Click the “plus” sign (+)

4. Select the printer you would like to add and select the Add button.

Once the printer is finished configuring, it should look like this:

5. If you’d like to set/change your default printer, click the drop-down beside “Default printer:” and select the printer you wish to use.

Trouble Shooting

Searching for Printers/Printers NOT Found

  1. Check that the computer is connected to the College of Wooster Wi-Fi
  2. Start by deleting the printers from Printers & Scanners
  3. Then complete the above printer install steps

Hold for Authentication Error

If you receive the Hold for Authentication error, select the refresh button and enter your College of Wooster username and password.

Checking Printing Status

  • Click on Jobs Pending Release

Printing Denied

Check the paper size. Students cannot print using A2, A3, A4

Set the paper size to Letter

***If the error persist contact the Helpdesk by emailing helpdesk@wooster.edu for assistance.

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