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Outlook open another mailbox
On a Mac
- Open Outlook.
- On the Tools menu, click Accounts > Advanced > Delegates.
- Add the mailbox under Open these additional mailboxes
On a PC:
- Open Outlook.
- Choose the File tab in the ribbon.
- Choose Account Settings, then select Account Settings from the menu.
- Select the Email tab.
- Make sure the correct account is highlighted, then choose Change.
- Choose More Settings > Advanced > Add.
- Type the shared email address, such as info@contoso.com.
- Choose OK > OK.
- Choose Next > Finish > Close.
In Outlook web access:
- Login into your individual email via Outlook web access, click on your profile icon in the top-right corner.
- In the expanded window select “Open Another Mailbox”.
- Type the email address in the popup window and select the appropriate account from the search results.
- The shared email box will open in a new browser window.