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Frequently Asked Questions
- Adding a Profile Picture
- Aruba 503H Wireless Access Point
- Classroom Technology – Frequently Asked Questions
- Controlling Camera in a Partially Upgraded Classroom
- Controlling Cameras in a Fully Upgraded Classroom
- New Updates to Mac AirPlay now Screen Mirroring on macOS Big
- Online Learning/Streaming Classroom Remote
- Partial and Full Classroom Upgrade Media Setup for Microsoft Teams
- Portable Classroom Media Setup for Microsoft Teams
- Use Apple TV in a Classroom
- Using Teams in the Streaming Classrooms
- Video Conferencing Classroom Technology
- What is Apple TV
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Policies and Procedures
- Acceptable Use of Electronic Content
- Access to electronic content of deceased or incapacitated students, employees, and retirees
- Administrative Data Access Policy
- Administrative ERP Program Change Procedures
- Administrative ERP User Access Policy
- Affiliate Member Access & Services Request
- College of Wooster Privacy Statement: General Statement of our practices and policies
- College Technology Purchases
- Copyright Infringement Policies Procedures Sanctions
- Disposition of Used Computer Equipment
- Email Distribution List Use ("ZWD lists")
- GDPR Privacy Statement
- Guest Wireless Acceptable Use Policy
- Higher Education Opportunity Act of 2008 Compliance Plan
- InCommon Federation Participant Operational Practices
- Information Technology Policies and Procedures
- Investigations Requesting Information from IT Systems & Applications
- IT Maintenance Window
- Repair Policy Change Proposal – April 2016
- Requests for Student Information
- Safeguarding Individual Information (GLBA "Safeguards Rule")
- Technology equipment and software: how to get/fix/replace and your responsibilities for it
- The California Consumer Privacy Act
- The College of Wooster ERP Data Stewardship
- User Responsibilities and Appropriate Use Principles
- Wireless Handheld Device Allowance
- Wireless Handheld Device Allowance Request
- Wireless Networking Policy
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Students
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Employees
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Connecting to the Network
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Software
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- Access Your College of Wooster LinkedIn Learning Account and Connect a LinkedIn Profile
- ArcGIS Access
- Available Software
- Downloads
- Evernote
- Google Cardboard
- Google Earth and Other GIS Programs
- iMovie for Students
- Installing Maple for OS X
- Installing Maple for Windows
- Installing SALT Windows
- Keynote for Students
- Matlab
- Microsoft 365 Licensing and Email after Graduation
- Navigate the LinkedIn Learning Interface
- Omeka
- Open Source Video Editing Software
- Pages for Students
- PDF Creation for Students
- Photos
- Photoshop for Students
- Qualtrics
- RAVE Guardian
- RAWGraphs
- Remote Desktop Access Mac
- Remote Desktop Access PC
- Screen Recording
- SPSS
- Stata
- Tagging and Bookmarking
- Trint
- Video Project Workshop Outline
- Voyant Tools – Free Textual Analysis
- What Technology Do I Need at Wooster?
- What to expect as a class observer
- Wolfram Mathematica @ The College of Wooster
- Zap Works Designer
- Zotero
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- Access Your College of Wooster LinkedIn Learning Account and Connect a LinkedIn Profile
- Adobe Premiere Pro
- ArcGIS Access
- ARTstor
- Available Software
- BrightLink Projectors for Teaching
- Changing your Apple ID
- Connect to Network Storage and Services from OFF Campus
- Creating Informer Reports
- Downloads
- Google Cardboard
- Google Earth and Other GIS Programs
- iMovie for Teaching
- Informer Reporting
- Installing Maple for Windows
- Installing SALT Windows
- Keynote for Teaching
- Keynote Toolbar Items
- Matlab
- Navigate the LinkedIn Learning Interface
- Omeka
- Open Source Video Editing Software
- Pages for Teaching
- Photos
- Qualtrics
- Qualtrics
- Quantitative Literacy Resources
- RAVE Guardian
- RAWGraphs
- Remote Desktop Access Mac
- Remote Desktop Access PC
- Resources for Class Projects
- Room Assignments File Format
- Screen Recording
- Select Survey Training Manual
- Select Survey User Manual
- Software & Applications Requiring VPN
- SPSS
- Stata
- Tagging and Bookmarking
- Trint
- Video Project Workshop Outline
- Voyant Tools – Free Textual Analysis
- What to expect as a class observer
- Wolfram Mathematica @ The College of Wooster
- Zap Works Designer
- Zotero
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- Access Your College of Wooster LinkedIn Learning Account and Connect a LinkedIn Profile
- Adobe Premiere Pro
- Available Software
- BrightLink Projectors for Teaching
- Changing your Apple ID
- Connect to Network Storage and Services from OFF Campus
- Creating Informer Reports
- Downloads
- iMovie for Teaching
- Informer Reporting
- Installing Maple for OS X
- Keynote for Teaching
- Navigate the LinkedIn Learning Interface
- Pages for Teaching
- Qualtrics
- Qualtrics
- Quantitative Literacy Resources
- RAVE Guardian
- Room Assignments File Format
- Select Survey Training Manual
- Select Survey User Manual
- Software & Applications Requiring VPN
- Tagging and Bookmarking
- Zotero
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- ARTstor
- Audacity
- Breaking Language Barriers with Google Translate and AR
- Clipchamp video editor
- Concept Mapping
- Coolors.co
- GarageBand
- Garageband
- Google Cardboard
- iMovie
- Machinima
- Photos
- Photoshop
- Pixabay royalty free photos and videos
- Podcasting Tools
- QuickTime Player
- Screen Recording
- SketchUp
- Storyboarding
- Timeline tools
- Video Project Resources
- Windows Story Remix
- Zap Works Designer
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- Administrative ERP Program Change Procedures
- Administrative ERP User Access Policy
- Colleague Access Request Form
- Colleague Detailed User Guide
- Colleague UI 5 – Differences from the old version UI 4
- Creating Informer Reports
- Datatel Colleague Learning Guide Basic Navigation – Purchasing
- Datatel Colleague Navigation Keyboard Shortcuts
- Ellucian (Colleague)
- Ellucian (Datatel)
- Informer Reporting
- Name Computed Columns
- Other Datatel related forms
- Purchasing Documentation
- Room Assignments File Format
- The College of Wooster ERP Data Stewardship
- Using Select / Returning Criteria
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Printing
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Loanable Technology
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- Canon E05 Rebel DSLR
- Canon Vixia HF R800 HD Camcorder
- Canon Vixia Video Camera
- Conference Kit
- GoPro as a Webcam
- GoPro Hero 8 Black
- GoPro Kit
- Logitech ConferenceCam
- Logitech Webcam C930e
- Mi Sphere Camera Kit
- Overhead Document Cameras
- Portable Classroom
- Rylo 360 Camera
- Tabletop Document Cameras
- Video Adapters
- Video Chat Kit
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Microsoft 365
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- Calendar Sharing
- Check Junk Mail
- Creating an Inbox Folder and a Rule within Outlook
- Email Distribution List Use ("ZWD lists")
- Email Setup on a Mobile Device
- Email Troubleshooting
- Forward/Redirecting your email
- Installing FindTime
- Make Outlook your default email client
- Managing Junk E-Mail
- Managing your Office 365 Quarantine
- Microsoft 365 Licensing and Email after Graduation
- Microsoft Outlook
- Missing an Email?
- New Email Accounts
- Outlook Basics
- Outlook open another mailbox
- Set up an email account in Outlook
- Using Office 365 Groups
- Using Quick Steps
- Wooster Email
- Wooster’s External Email Alert Indicators
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- Conducting class if you or some of your students are participating remotely
- Conducting interviews and campus talks/teaching demos with remote candidates
- Getting to know Microsoft Teams
- GoPro as a Webcam
- Making Meetings with Microsoft Teams
- Microsoft Teams Information
- Microsoft Teams Live Events
- New Recording Storage Location on Teams WITHOUT Recording Ready Email
- Online Learning/Streaming Classroom Remote
- Online Meeting
- Partial and Full Classroom Upgrade Media Setup for Microsoft Teams
- Participating in a meeting as a Guest
- Portable Classroom Media Setup for Microsoft Teams
- Scheduling a Teams Meeting
- Sharing Content in a Microsoft Teams Meeting
- Teams & Zoom comparison
- Teams Meet Now
- Teams Meeting Breakout Rooms
- Using a Scheduled Meeting
- Using Closed Captioning Within Teams
- Using Teams in the Streaming Classrooms
- Video Conferencing Classroom Technology
- Video Conferencing with The College of Wooster
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Moodle
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Network, Cybersecurity, and Best Practices
- Encrypting Devices
- Encrypting Mac Systems
- Encrypting Mobile Devices & Tablets
- Encrypting Windows Systems
- Information & Cyber Security @ Wooster
- Protect Your Computer
- Protecting your Personal Network
- Removing VPN From your Mac
- Safeguarding Individual Information ("Red Flags", "Identity Theft")
- Securing Portable and Mobile Devices
- VPN – Mac OS 10.13 or Later
- VPN – Mobile Devices and Chromebooks
- VPN – Windows
- Wooster’s External Email Alert Indicators
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Multi-Factor Identification (MFA)
- Change Your Password
- Changing Your Mac Password While Off Campus
- Forgotten Passwords
- How to setup MFA (Multi-Factor Authentication)
- Multifactor Authentication Instructions for using wireless networking when phone service is not available
- Multifactor authentication while out of the US.
- Password changes
- Password Policy
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College of Wooster Password
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Phones and Conference calls
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Scanning
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Resources for Retirees
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Using the Self-Service Portal for Equipment Reservation
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Online File Storage Options
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Computer Lab
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Classroom Controls
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Classroom Setup
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Classroom Resources
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Classroom Troubleshooting
Protect Your Computer
Guard Against Computer Infection
The College of Wooster Technology Services wants to make sure that all of the machines connecting to our network are taking precautions against viruses and malware. Please read through our recommendations. We realize there are other applications out there, these are the ones we are recommending because of their history of keeping machines protected as well as being cost conscious.
ANTI – VIRUS PROTECTION:
Windows:
Windows 10 machines come with Windows Defender which is Microsoft’s version of antivirus. As long as you are keeping your machine up to date with the latest Microsoft Updates, this would be all you would need for antivirus. If you want to use something else or if you don’t have the latest version of Windows, AVG Free is a good option.
Mac OS X:
Mac OS X does not have an antivirus built in. AVG makes a free antivirus program that you can get to by going to the site listed below.
**You should not install multiple antivirus programs as they can conflict with each other and end up not being effective.
Recommended program:
Instructions (mac)

The link will direct you to the site’s homepage. Simply follow the simple steps of installing AVG by clicking on the FREE download button

after pressing the green button, AVG will immediately download. If for some reason this does not happen, then click on the blue link under the first image on the page.

After the program has downloaded, then click the downloaded file and you should be directed to this page. Double click the Icon to begin the installation process. Which once followed, will provide you with FREE AVG software.
Malware:
Spyware and adware are two kinds of malicious programs generally referred to as malware (malicious software). These programs are responsible for pop-up advertisements, while some forms are even more destructive and may try to steal your identity and other personal information. They often come bundled with questionable applications (like file-sharing software) and run in the background without your knowledge or consent.
For both Windows and Mac OS X machines, we recommend the free application from Malwarebytes.
Recommended program:
Instructions (mac)

The link will lead you to the page above. To download Malwarebytes for free, click the GREEN button.

Malwarebytes should instantly download after clicking the button. In case it doesn’t, click the blue link directly under the “Thank you!” Heading.

Once the program is downloaded, you open the program to see this window, click the top icon to being the installation process. Following the steps will provide you with Malwarebytes.
Firewalls:
A firewall helps protect your computer from Internet attacks by restricting access to and from your computer. Mac OS X and Windows both have a built-in firewall.
Mac OS X:
- In System Preferences, click on Security.
- On the Firewall tab, click Start.
- Close the Preferences pane.
Windows:
- In Control Panel, click on System and Security.
- Click on Windows Firewall.
- Select the On option.
- Click OK to save the changes.