These steps onboard a personal Windows computer to The College of Wooster network. You will first join a temporary setup network called Start Here, run a quick onboarding tool, and then move to the main College network.

Two-network process

Start Here is only for onboarding. Once setup finishes, you switch to The College of Wooster network for everyday use. Both steps are covered below, do not stop after the first one.

Onboard Your Computer

1. Open your Wi-Fi settings and connect to the Start Here wireless network.
2. Open a web browser. You should be sent to the onboarding page automatically. If not, go to onboard.wooster.edu.
3. Select the first option: I am a member of the college community (student, faculty, staff, alumnus, or trustee) and would like to connect to the Internet.

4. When prompted, enter your Wooster username (your email without the @wooster.edu) and password, then click Log In.

5. Click Start QuickConnect to download the network profile. If the QuickConnect app does not open on its own, open it from your Downloads folder.

6. When the QuickConnect Onboard window opens, click Next.

7. You will be given a series of 3 or 4 Security Warnings. Select “Yes” for each.

8. When the Configure stage finishes, close the window with the X in the top right.

Switch to The College of Wooster Network

Now move off the setup network and onto the one you will use every day.

1. Open your Wi-Fi settings again.
2. Select the Start Here network and choose Forget.

3. Select The College of Wooster network and connect.

Why forget Start Here

Forgetting Start Here keeps your computer from reconnecting to the setup network by habit. From now on, your computer should join The College of Wooster automatically when you are on campus.

Verify You Are Connected

You are set when your Wi-Fi shows The College of Wooster as the active network and you can open a web page. If your computer keeps dropping back to Start Here, make sure you completed the Forget step above.

Troubleshooting

• The onboarding page did not appear: open a browser and go to onboard.wooster.edu directly.
• QuickConnect did not launch: open your Downloads folder and run the QuickConnect file manually.
• You recently changed your password: you may need to onboard again. Forget The College of Wooster, reconnect to Start Here, and repeat these steps with your new password.
• Still not connecting: bring your computer to the Help Desk and we will get you online.

Getting Help

• Email: helpdesk@wooster.edu
• Phone: 330-287-4357 (330-287-HELP)
• Walk-in: Burton D. Morgan Hall – Help Desk, 4th floor
• Hours: Monday through Friday, 8:30 am to 5:30 pm