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Frequently Asked Questions
- Adding a Profile Picture
- Aruba 503H Wireless Access Point
- Classroom Technology – Frequently Asked Questions
- Controlling Camera in a Partially Upgraded Classroom
- Controlling Cameras in a Fully Upgraded Classroom
- New Updates to Mac AirPlay now Screen Mirroring on macOS Big
- Online Learning/Streaming Classroom Remote
- Partial and Full Classroom Upgrade Media Setup for Microsoft Teams
- Portable Classroom Media Setup for Microsoft Teams
- Use Apple TV in a Classroom
- Using Teams in the Streaming Classrooms
- Video Conferencing Classroom Technology
- What is Apple TV
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Policies and Procedures
- Acceptable Use of Electronic Content
- Access to electronic content of deceased or incapacitated students, employees, and retirees
- Administrative Data Access Policy
- Administrative ERP Program Change Procedures
- Administrative ERP User Access Policy
- Affiliate Member Access & Services Request
- College of Wooster Privacy Statement: General Statement of our practices and policies
- College Technology Purchases
- Copyright Infringement Policies Procedures Sanctions
- Disposition of Used Computer Equipment
- Email Distribution List Use ("ZWD lists")
- GDPR Privacy Statement
- Guest Wireless Acceptable Use Policy
- Higher Education Opportunity Act of 2008 Compliance Plan
- InCommon Federation Participant Operational Practices
- Information Technology Policies and Procedures
- Investigations Requesting Information from IT Systems & Applications
- IT Maintenance Window
- Repair Policy Change Proposal – April 2016
- Requests for Student Information
- Safeguarding Individual Information (GLBA "Safeguards Rule")
- Technology equipment and software: how to get/fix/replace and your responsibilities for it
- The California Consumer Privacy Act
- The College of Wooster ERP Data Stewardship
- User Responsibilities and Appropriate Use Principles
- Wireless Handheld Device Allowance
- Wireless Handheld Device Allowance Request
- Wireless Networking Policy
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Students
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Employees
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Connecting to the Network
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Software
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- Access Your College of Wooster LinkedIn Learning Account and Connect a LinkedIn Profile
- ArcGIS Access
- Available Software
- Downloads
- Evernote
- Google Cardboard
- Google Earth and Other GIS Programs
- iMovie for Students
- Installing Maple for OS X
- Installing Maple for Windows
- Installing SALT Windows
- Keynote for Students
- Matlab
- Microsoft 365 Licensing and Email after Graduation
- Navigate the LinkedIn Learning Interface
- Omeka
- Open Source Video Editing Software
- Pages for Students
- PDF Creation for Students
- Photos
- Photoshop for Students
- Qualtrics
- RAVE Guardian
- RAWGraphs
- Remote Desktop Access Mac
- Remote Desktop Access PC
- Screen Recording
- SPSS
- Stata
- Tagging and Bookmarking
- Trint
- Video Project Workshop Outline
- Voyant Tools – Free Textual Analysis
- What Technology Do I Need at Wooster?
- What to expect as a class observer
- Wolfram Mathematica @ The College of Wooster
- Zap Works Designer
- Zotero
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- Access Your College of Wooster LinkedIn Learning Account and Connect a LinkedIn Profile
- Adobe Premiere Pro
- ArcGIS Access
- ARTstor
- Available Software
- BrightLink Projectors for Teaching
- Changing your Apple ID
- Connect to Network Storage and Services from OFF Campus
- Creating Informer Reports
- Downloads
- Google Cardboard
- Google Earth and Other GIS Programs
- iMovie for Teaching
- Informer Reporting
- Installing Maple for Windows
- Installing SALT Windows
- Keynote for Teaching
- Keynote Toolbar Items
- Matlab
- Navigate the LinkedIn Learning Interface
- Omeka
- Open Source Video Editing Software
- Pages for Teaching
- Photos
- Qualtrics
- Qualtrics
- Quantitative Literacy Resources
- RAVE Guardian
- RAWGraphs
- Remote Desktop Access Mac
- Remote Desktop Access PC
- Resources for Class Projects
- Room Assignments File Format
- Screen Recording
- Select Survey Training Manual
- Select Survey User Manual
- Software & Applications Requiring VPN
- SPSS
- Stata
- Tagging and Bookmarking
- Trint
- Video Project Workshop Outline
- Voyant Tools – Free Textual Analysis
- What to expect as a class observer
- Wolfram Mathematica @ The College of Wooster
- Zap Works Designer
- Zotero
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- Access Your College of Wooster LinkedIn Learning Account and Connect a LinkedIn Profile
- Adobe Premiere Pro
- Available Software
- BrightLink Projectors for Teaching
- Changing your Apple ID
- Connect to Network Storage and Services from OFF Campus
- Creating Informer Reports
- Downloads
- iMovie for Teaching
- Informer Reporting
- Installing Maple for OS X
- Keynote for Teaching
- Navigate the LinkedIn Learning Interface
- Pages for Teaching
- Qualtrics
- Qualtrics
- Quantitative Literacy Resources
- RAVE Guardian
- Room Assignments File Format
- Select Survey Training Manual
- Select Survey User Manual
- Software & Applications Requiring VPN
- Tagging and Bookmarking
- Zotero
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- ARTstor
- Audacity
- Breaking Language Barriers with Google Translate and AR
- Clipchamp video editor
- Concept Mapping
- Coolors.co
- GarageBand
- Garageband
- Google Cardboard
- iMovie
- Machinima
- Photos
- Photoshop
- Pixabay royalty free photos and videos
- Podcasting Tools
- QuickTime Player
- Screen Recording
- SketchUp
- Storyboarding
- Timeline tools
- Video Project Resources
- Windows Story Remix
- Zap Works Designer
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- Administrative ERP Program Change Procedures
- Administrative ERP User Access Policy
- Colleague Access Request Form
- Colleague Detailed User Guide
- Colleague UI 5 – Differences from the old version UI 4
- Creating Informer Reports
- Datatel Colleague Learning Guide Basic Navigation – Purchasing
- Datatel Colleague Navigation Keyboard Shortcuts
- Ellucian (Colleague)
- Ellucian (Datatel)
- Informer Reporting
- Name Computed Columns
- Other Datatel related forms
- Purchasing Documentation
- Room Assignments File Format
- The College of Wooster ERP Data Stewardship
- Using Select / Returning Criteria
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Printing
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Loanable Technology
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- Canon E05 Rebel DSLR
- Canon Vixia HF R800 HD Camcorder
- Canon Vixia Video Camera
- Conference Kit
- GoPro as a Webcam
- GoPro Hero 8 Black
- GoPro Kit
- Logitech ConferenceCam
- Logitech Webcam C930e
- Mi Sphere Camera Kit
- Overhead Document Cameras
- Portable Classroom
- Rylo 360 Camera
- Tabletop Document Cameras
- Video Adapters
- Video Chat Kit
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Microsoft 365
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- Calendar Sharing
- Check Junk Mail
- Creating an Inbox Folder and a Rule within Outlook
- Email Distribution List Use ("ZWD lists")
- Email Setup on a Mobile Device
- Email Troubleshooting
- Forward/Redirecting your email
- Installing FindTime
- Make Outlook your default email client
- Managing Junk E-Mail
- Managing your Office 365 Quarantine
- Microsoft 365 Licensing and Email after Graduation
- Microsoft Outlook
- Missing an Email?
- New Email Accounts
- Outlook Basics
- Outlook open another mailbox
- Set up an email account in Outlook
- Using Office 365 Groups
- Using Quick Steps
- Wooster Email
- Wooster’s External Email Alert Indicators
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- Conducting class if you or some of your students are participating remotely
- Conducting interviews and campus talks/teaching demos with remote candidates
- Getting to know Microsoft Teams
- GoPro as a Webcam
- Making Meetings with Microsoft Teams
- Microsoft Teams Information
- Microsoft Teams Live Events
- New Recording Storage Location on Teams WITHOUT Recording Ready Email
- Online Learning/Streaming Classroom Remote
- Online Meeting
- Partial and Full Classroom Upgrade Media Setup for Microsoft Teams
- Participating in a meeting as a Guest
- Portable Classroom Media Setup for Microsoft Teams
- Scheduling a Teams Meeting
- Sharing Content in a Microsoft Teams Meeting
- Teams & Zoom comparison
- Teams Meet Now
- Teams Meeting Breakout Rooms
- Using a Scheduled Meeting
- Using Closed Captioning Within Teams
- Using Teams in the Streaming Classrooms
- Video Conferencing Classroom Technology
- Video Conferencing with The College of Wooster
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Moodle
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Network, Cybersecurity, and Best Practices
- Encrypting Devices
- Encrypting Mac Systems
- Encrypting Mobile Devices & Tablets
- Encrypting Windows Systems
- Information & Cyber Security @ Wooster
- Protect Your Computer
- Protecting your Personal Network
- Removing VPN From your Mac
- Safeguarding Individual Information ("Red Flags", "Identity Theft")
- Securing Portable and Mobile Devices
- VPN – Mac OS 10.13 or Later
- VPN – Mobile Devices and Chromebooks
- VPN – Windows
- Wooster’s External Email Alert Indicators
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Multi-Factor Identification (MFA)
- Change Your Password
- Changing Your Mac Password While Off Campus
- Forgotten Passwords
- How to setup MFA (Multi-Factor Authentication)
- Multifactor Authentication Instructions for using wireless networking when phone service is not available
- Multifactor authentication while out of the US.
- Password changes
- Password Policy
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College of Wooster Password
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Phones and Conference calls
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Scanning
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Resources for Retirees
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Using the Self-Service Portal for Equipment Reservation
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Online File Storage Options
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Computer Lab
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Classroom Controls
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Classroom Setup
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Classroom Resources
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Classroom Troubleshooting
Encrypting Mac Systems
You can encrypt your Mac hard drive OR create an encrypted area of your drive.
Encrypting your Macintosh hard drive OS 10.8 or above
1. Go to System Preferences.
2. Click Security & Privacy.
3. Click the FileVault tab.
4. Click “Turn on FileVault”
5. If your computer has multiple user accounts, a dialogue box will drop down asking you to confirm user accounts that are allowed to unlock the encrypted drive.
6. Enable any necessary users and click Continue.
7. Another dialogue box will drop down asking you to copy the recovery key, which is an alternative to unlocking your disk if you lose or forget your password.
8. Write down the recovery key and put it in a safe place in case you forget your password.
9. Click Continue.
10. Next, a dialogue box will appear asking if you want to store your recovery key with Apple. Select either “Store the recovery key with Apple” or “Do not store the recovery key with Apple” and click Continue.
- If you chose “Store the recovery key with Apple,” which will allow you to retrieve your recovery key from Apple if necessary, continue to step 11.
- If you chose “Do not store the recovery key with Apple”, which means you must keep a record of your recovery key in case it is needed, skip to step 15.
11. If you selected “Store the recovery key with Apple”, you will be asked to answer three security questions.
12. Select the security questions from the security menus.
13. Type your answer to each question in the corresponding text box.
14. Click Continue.
15. Click “Restart” to restart the Mac and begin the encryption process dialogue box, click Restart.
16. If you lose your password or do not remember your recovery key, visit the Apple Support page on FileVault.
Creating an encrypted disk image to store files
An encrypted disk image works just like a regular disk image but requires a password to open and become available (“mount”). You can move files to or from an encrypted disk image as easily as you can from a non-encrypted disk image. Follow these steps to create an encrypted disk image:
- Open Disk Utility (located in /Applications/Utilities/).
- Click the New Image button, or choose File > New > Blank Disk
- ImageType a name in the Save As field. This name will be used for the disk image (.dmg) file.
- Change the save destination if you wish.
- Select a size for the disk image file from the Size pop-up menu.
- Choose a different volume format if you don’t want to use the default Mac OS Extended (Journaled)
- Choose an image format. You can use “sparse disk image” for a disk image that only uses as much space as it needs, rather than a set amount of space. If you’re not sure, use “read/write disk image” choice
- Choose 128-bit AES encryption (and/or 256-bit AES in Mac OS X v10.5 or later) from the Encryption pop-up menu to encrypt the image’s contents with a password. If you don’t choose an encryption, your new image won’t be encrypted.
- Click the Create button.
Enter and verify a good password in the dialog window that appears. This password will be saved in your keychain by default, or you can deselect “Remember password (add to keychain)” if you don’t want it saved. You can store the password in the keychain for convenience.
Click OK.
Important: If you forget the password, data stored in the encrypted disk image cannot be retrieved. If you have saved the password in the keychain, the password will be available to you there.