Frequently Asked Questions
Policies and Procedures
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Connecting to the Network
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Network, Cybersecurity, and Best Practices
Multi-Factor Identification (MFA)
College of Wooster Password
Phones and Conference calls
Resources for Retirees
Using the Self-Service Portal for Equipment Reservation
Online File Storage Options
Faculty Technology Purchases
The College makes every attempt to provide faculty members with half-time or greater appointments with a personal computer and software that meet teaching, research, and project requirements within the limits of the budget. Each year computer systems are considered for replacement based on the then current replacement cycle program for faculty. New faculty members are offered the choice of computing device. Technology Services assists faculty in the use and upkeep of College-issued computing devices.
Faculty Replacement Cycle Cohorts
This year Cohort C is due for new computers for all tenured or tenure track faculty. Faculty will be asked to identify their teaching and research needs according to one of the following scenarios:
- You primarily use office applications, access library databases through the web, present with PowerPoint or some other presentation software and occasionally edit photos/videos or analyze data.
- In addition to the activities in (1), you routinely analyze small to medium size data sets, create simple data visualizations, run small simulations, edit HD video.
- In addition to the activities in (1) and/or (2), you analyze large data sets, create complex data visualizations, run large simulations, edit 4K or 360 videos.
A laptop meeting the needs of the chosen scenario and operating system preference of the faculty member will then be provided to the faculty member. If a faculty member doesn’t think any of the scenarios applies to them, then please feel free to contact Jon Breitenbucher, Director of Educational and Emerging Technology at (firstname.lastname@example.org) to discuss things.
If a faculty member would like to use grant funds, start-up funds, or departmental funds to purchase technology, please contact Jon Breitenbucher, Director of Educational and Emerging Technology at (email@example.com). Information Technology has established partnerships with vendors to offer educational pricing.
Please note the following:
- Computer equipment provided to faculty members remains the property of the College and is returned to the College at the end of a faculty member’s contract.
- Faculty are responsible for the “safe keeping” of their computer equipment, especially notebook computers and tablets. While the College carries extended manufacturer’s warranties on its notebook computers that cover failure of most components of the system, it does not carry accidental damage or loss insurance (insurance covering repairs of notebook computers that are damaged due to spills, being left out in the cold, being dropped, or negligence; or notebook computers left behind, lost, or stolen).
- Visiting faculty members are provided with a personal computer from the College’s existing notebook and desktop inventory. Faculty on approved research or study leaves may take their computers with them while on leave.
- The College’s current cycle replacement program provides for replacement of College-issued standard computers once every four years. Replacements will occur on a rotating schedule of cohorts of departments. More about the replacement cycle program and schedule can be found above.
- When a College-issued computing device is replaced, regardless of the funding source, the original device is to be returned to the College’s equipment pool. Technology Services will assist faculty in configuring the new computing device and moving data files from the old system to the new as necessary.
- Upgrades will consist of a “standard” system, currently HP or Apple. Faculty will have the choice of a computing device format. The specifications of the “standard” system are such that it would meet the needs of faculty for their typical teaching and work; faculty would still have the opportunity to obtain more specialized or sophisticated computing equipment for their research through academic equipment requests or grants. Educational Technology staff will meet with faculty in the upgrade cohort prior to Spring break about their preferences for a system; systems would be distributed to faculty before the end of June.
- Faculty on leave may take their computing devices with them (including desktops). If a faculty member is to be on leave during the year her or his department is upgraded, Technology Services will work with the faculty member to arrange for delivery of the new computer before the faculty member goes on leave, if possible.
- Full-time tenured faculty who retire are permitted to keep their computers on retirement if the computer is at least four years old. Faculty members who are retiring at the end of the academic year in which their departments are upgraded have three options: (1) to not receive a new computer; (2) to “buy in” to the new computer with credit given for the remaining value of the faculty member’s current machine, as determined by Technology Services, and then retain the computer upon retirement; (3) to receive the upgraded system, then return it upon retirement. The determination of which option would be made by the Office of Academic Affairs in consultation with the retiring faculty member.
- Upon receiving a reasonable request, the Provost and the Chief Information and Planning Officer may make exceptions to these policies.