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Connect a Mac to the Network (Students)

Updated

These steps connect a personal Mac to the campus network. You will join the eduroam network, onboard your Mac and install a certificate, and then move to The College of Wooster network for everyday use.

Before you begin

Make sure your Mac is running a currently supported version of macOS, and update it if needed before you start. Use Safari for the onboarding steps; other browsers can interfere with the certificate install.

Onboard Your Mac

  1. Open your Wi-Fi settings and connect to the eduroam wireless network.
  2. Sign in to eduroam with your full Wooster email address and password. At the Verify Certificate prompt, click Continue.
eduroam Login Prompt
Enter your full email address and password
  1. Open Safari (do not use another browser). You may be taken to the onboarding page automatically; if not, go to onboard.wooster.edu.
  2. Select the first option: I am a member of the college community (student, faculty, staff, alumnus, or trustee) and would like to connect to the Internet.
Wireless sign-in selections
Select the first option.
  1. Enter your Wooster credentials and click Log In. Your username is everything before @wooster.edu in your email. For jstudent28@wooster.edu, the username is jstudent28.
The ClearPass login screen
Enter your username and password.
  1. On the Register Your Device screen, click Install Certificate. Click Allow if you are asked to permit a download.
The install certificate screen
After you login with your Wooster credentials, you will be prompted to Install a Certificate. Click Install Certificate.
  1. Click Install Profile. This downloads a second file.
The install profile screen
Click on “Install Profile”
  1. Open the downloaded certificate from your Downloads folder and add it to your login Keychain. Make sure the Keychain is set to login, then click Add.
Certificate keychain prompt
Change the Keychain to “login” and click “Add”
  1. Return to Safari. When the ClearPass page shows a green check mark, the certificate installed successfully. You can close Safari and any other windows except Wi-Fi settings.

If the certificate did not install automatically

Only do this if the green check mark did not appear:

  1. Open System Settings and go to Privacy & Security.
  2. Scroll to the bottom and select Profiles.
  3. Double-click the Device Enrollment certificate, then click Install in the bottom left.
  4. Click Install again to confirm.
  5. Enter your Mac password to finish.
  6. Return to Safari and check for the green check mark.

Switch to The College of Wooster Network

Now move off eduroam so your Mac stays on the main campus network.

  1. Open System Settings and select Wi-Fi in the sidebar.
  2. Select The College of Wooster and connect. A green dot with Connected should appear.
Click the three dots and choose “Forget This Network”
  1. Next to eduroam, click the three dots and choose Forget This Network. In the pop-up, click Remove.

Verify You Are Connected

You are set when Wi-Fi shows The College of Wooster as connected and you can open a web page. If your Mac keeps returning to eduroam, make sure you completed the Forget step above.

Getting Help

  • Email: helpdesk@wooster.edu
  • Phone: 330-287-4357 (330-287-HELP)
  • Walk-in: Burton D. Morgan Hall – Help Desk, 4th floor
  • Hours: Monday through Friday, 8:30 am to 5:30 pm

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