These requirements apply to your Wooster account password, which signs you in to email, Microsoft 365, campus Wi-Fi, and most College systems.

Keeping your password safe

• Never share your password with anyone.
• Technology Services will never ask for your password. If an email, call, or text asks for it, do not respond.
• If you think someone else knows your password, change it immediately and contact the IT Help Desk.
• One username and password signs you in to most College systems. [confirm: Colleague users have a separate username and password]
• The Acceptable Use Policy describes your responsibilities for protecting your account. Information Technology Policies and Procedures
  
  

Password requirements

Your password must:

• Be 8 to 256 characters long
• Include characters from at least three of these groups: uppercase letters, lowercase letters, numbers, symbols (such as ! # $ %)
• Use only standard keyboard characters. Spaces are allowed. Accented letters and emoji are not.
• Not contain your first or last name
• Not be a common or easily guessed password, such as Password123. Microsoft blocks these automatically, including versions with swapped characters like @ for a.
• Not be the same as your current password

Password expiration

Your password expires a set number of days after you last changed it. The number of days depends on what you have access to. The more sensitive the information or systems you can reach, the shorter the interval.

Password change interval	Type of access (students, faculty, staff)
21 days	IT system and security administrators
30 days	Slate; Phronesis; Colleague Finance, Human Resources, Financial Aid; social security numbers or driver license information
60 days	Colleague access other than listed above, but more than “requisition only” or “budget view only”
90 days	Colleague only for requisitions or budget view; WebAdvisor for student advising, approving time entries or requisitions
120 days	Students and employees who do not have any of the above access
Never expires	Trustees, alumni who do not have any of the above access

You will receive email reminders prior to the day your password is set to expire. The emails will include information about how to change your password. Should your password expire, or should you forget it, you can still reset it using the password change site.

Getting Help

If you run into any issue during setup, contact the IT Help Desk.

• Email: helpdesk@wooster.edu
• Phone: 330-287-4357 (330-287-HELP)
• Walk-in: Burton D. Morgan Hall – Help Desk, 4th floor
• Hours: Monday through Friday, 8:30 am to 5:30 pm