What can we help you with?
Sound Troubleshooting
Speakers
NO Sound
Using AirPlay/Wireless Connection
- Check setting on your device to make sure it is set to Airplay and Wireless speakers
- Connected to the correct output and still no sound
- Turn up the volume on the wall/podium plate
- Can now hear audio, Great!
- Still NO sound, hardwire to the wall plate/podium and change output
- Still nothing, call the Helpdesk (330)287-4357
- Connected to the correct output and still no sound
Using a wired connection
- Check the output setting on your selected audio file, i.e., HDMI/USB-C
- Settings are correct and still NO sound
- Adjust the room volume on touch panel/wallplate
- Change browser, if necessary, as some browser may block certain audio after a time.
- Still nothing, call the Helpdesk (330)287-4357