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Email Setup on a Mobile Device

Updated

Who this is for: Any College user who wants Wooster email on a phone or tablet.

Time: About five minutes. Wooster email runs on Microsoft 365. The Outlook app is the supported way to get your email, calendar, and contacts on a mobile device. Follow the section for your device below.

Before You Begin

  • Know your Wooster email address and password.
  • Have your multi-factor authentication method available, since you may be prompted to verify your sign-in.
  • Connect to Wi-Fi or a cellular network.

Install Outlook on Android

  1. Open the Play Store on your device.
  2. Search for Outlook, then install the Microsoft Outlook app.
  3. Open the Outlook app.
  4. Enter your Wooster email address, then tap Add Account.
  5. Enter your password on the Wooster sign-in page and sign in. Complete multi-factor authentication if you are prompted.
  6. If you are asked to add another account, tap Maybe Later. Choose whether to enable notifications.
Play Store with option to Install Outlook circled in red
Outlook open with option to Add account circled in red at the bottom
Outlook with line marked with a red arrow for the College of Wooster email address
College of Wooster landing page prompting for password
Outlook has the prompt to add another account with the option for maybe later circled in red
Outlook has the prompt to enable notifications

Install Outlook on iPhone or iPad

  1. Open the App Store from the home screen.
  2. Tap Search, enter Outlook in the search bar, and install the Microsoft Outlook app. You may be prompted for your Apple Account password, or to authenticate with Touch ID or Face ID.
  3. Return to the home screen and tap the Outlook icon.
  4. Enter your Wooster email address and tap Add Account.
  5. Enter your password on the Wooster sign-in page and tap Sign In. Complete multi-factor authentication if you are prompted.
  6. If you are asked to add another account, tap Maybe Later. Choose whether to enable notifications.

Confirm Your Email Is Working

Open the Outlook app and confirm your inbox loads. It may take a few minutes for mail to appear the first time.

If the app cannot add your account or your mail does not sync, remove the account in the app and add it again. If it still does not work, reach out to the HelpDesk.

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