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Frequently Asked Questions
- Adding a Profile Picture
- Aruba 503H Wireless Access Point
- Classroom Technology – Frequently Asked Questions
- Controlling Camera in a Partially Upgraded Classroom
- Controlling Cameras in a Fully Upgraded Classroom
- New Updates to Mac AirPlay now Screen Mirroring on macOS Big
- Online Learning/Streaming Classroom Remote
- Partial and Full Classroom Upgrade Media Setup for Microsoft Teams
- Portable Classroom Media Setup for Microsoft Teams
- Use Apple TV in a Classroom
- Using Teams in the Streaming Classrooms
- Video Conferencing Classroom Technology
- What is Apple TV
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Policies and Procedures
- Acceptable Use of Electronic Content
- Access to electronic content of deceased or incapacitated students, employees, and retirees
- Administrative Data Access Policy
- Administrative ERP Program Change Procedures
- Administrative ERP User Access Policy
- Affiliate Member Access & Services Request
- College of Wooster Privacy Statement: General Statement of our practices and policies
- College Technology Purchases
- Copyright Infringement Policies Procedures Sanctions
- Disposition of Used Computer Equipment
- Email Distribution List Use ("ZWD lists")
- GDPR Privacy Statement
- Guest Wireless Acceptable Use Policy
- Higher Education Opportunity Act of 2008 Compliance Plan
- InCommon Federation Participant Operational Practices
- Information Technology Policies and Procedures
- Investigations Requesting Information from IT Systems & Applications
- IT Maintenance Window
- Repair Policy Change Proposal – April 2016
- Requests for Student Information
- Safeguarding Individual Information (GLBA "Safeguards Rule")
- Technology equipment and software: how to get/fix/replace and your responsibilities for it
- The California Consumer Privacy Act
- The College of Wooster ERP Data Stewardship
- User Responsibilities and Appropriate Use Principles
- Wireless Handheld Device Allowance
- Wireless Handheld Device Allowance Request
- Wireless Networking Policy
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Students
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Employees
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Connecting to the Network
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Software
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- Access Your College of Wooster LinkedIn Learning Account and Connect a LinkedIn Profile
- ArcGIS Access
- Available Software
- Downloads
- Evernote
- Google Cardboard
- Google Earth and Other GIS Programs
- iMovie for Students
- Installing Maple for OS X
- Installing Maple for Windows
- Installing SALT Windows
- Keynote for Students
- Matlab
- Microsoft 365 Licensing and Email after Graduation
- Navigate the LinkedIn Learning Interface
- Omeka
- Open Source Video Editing Software
- Pages for Students
- PDF Creation for Students
- Photos
- Photoshop for Students
- Qualtrics
- RAVE Guardian
- RAWGraphs
- Remote Desktop Access Mac
- Remote Desktop Access PC
- Screen Recording
- SPSS
- Stata
- Tagging and Bookmarking
- Trint
- Video Project Workshop Outline
- Voyant Tools – Free Textual Analysis
- What Technology Do I Need at Wooster?
- What to expect as a class observer
- Wolfram Mathematica @ The College of Wooster
- Zap Works Designer
- Zotero
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- Access Your College of Wooster LinkedIn Learning Account and Connect a LinkedIn Profile
- Adobe Premiere Pro
- ArcGIS Access
- ARTstor
- Available Software
- BrightLink Projectors for Teaching
- Changing your Apple ID
- Connect to Network Storage and Services from OFF Campus
- Creating Informer Reports
- Downloads
- Google Cardboard
- Google Earth and Other GIS Programs
- iMovie for Teaching
- Informer Reporting
- Installing Maple for Windows
- Installing SALT Windows
- Keynote for Teaching
- Keynote Toolbar Items
- Matlab
- Navigate the LinkedIn Learning Interface
- Omeka
- Open Source Video Editing Software
- Pages for Teaching
- Photos
- Qualtrics
- Qualtrics
- Quantitative Literacy Resources
- RAVE Guardian
- RAWGraphs
- Remote Desktop Access Mac
- Remote Desktop Access PC
- Resources for Class Projects
- Room Assignments File Format
- Screen Recording
- Select Survey Training Manual
- Select Survey User Manual
- Software & Applications Requiring VPN
- SPSS
- Stata
- Tagging and Bookmarking
- Trint
- Video Project Workshop Outline
- Voyant Tools – Free Textual Analysis
- What to expect as a class observer
- Wolfram Mathematica @ The College of Wooster
- Zap Works Designer
- Zotero
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- Access Your College of Wooster LinkedIn Learning Account and Connect a LinkedIn Profile
- Adobe Premiere Pro
- Available Software
- BrightLink Projectors for Teaching
- Changing your Apple ID
- Connect to Network Storage and Services from OFF Campus
- Creating Informer Reports
- Downloads
- iMovie for Teaching
- Informer Reporting
- Installing Maple for OS X
- Keynote for Teaching
- Navigate the LinkedIn Learning Interface
- Pages for Teaching
- Qualtrics
- Qualtrics
- Quantitative Literacy Resources
- RAVE Guardian
- Room Assignments File Format
- Select Survey Training Manual
- Select Survey User Manual
- Software & Applications Requiring VPN
- Tagging and Bookmarking
- Zotero
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- ARTstor
- Audacity
- Breaking Language Barriers with Google Translate and AR
- Clipchamp video editor
- Concept Mapping
- Coolors.co
- GarageBand
- Garageband
- Google Cardboard
- iMovie
- Machinima
- Photos
- Photoshop
- Pixabay royalty free photos and videos
- Podcasting Tools
- QuickTime Player
- Screen Recording
- SketchUp
- Storyboarding
- Timeline tools
- Video Project Resources
- Windows Story Remix
- Zap Works Designer
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- Administrative ERP Program Change Procedures
- Administrative ERP User Access Policy
- Colleague Access Request Form
- Colleague Detailed User Guide
- Colleague UI 5 – Differences from the old version UI 4
- Creating Informer Reports
- Datatel Colleague Learning Guide Basic Navigation – Purchasing
- Datatel Colleague Navigation Keyboard Shortcuts
- Ellucian (Colleague)
- Ellucian (Datatel)
- Informer Reporting
- Name Computed Columns
- Other Datatel related forms
- Purchasing Documentation
- Room Assignments File Format
- The College of Wooster ERP Data Stewardship
- Using Select / Returning Criteria
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Printing
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Loanable Technology
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- Canon E05 Rebel DSLR
- Canon Vixia HF R800 HD Camcorder
- Canon Vixia Video Camera
- Conference Kit
- GoPro as a Webcam
- GoPro Hero 8 Black
- GoPro Kit
- Logitech ConferenceCam
- Logitech Webcam C930e
- Mi Sphere Camera Kit
- Overhead Document Cameras
- Portable Classroom
- Rylo 360 Camera
- Tabletop Document Cameras
- Video Adapters
- Video Chat Kit
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Microsoft 365
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- Calendar Sharing
- Check Junk Mail
- Creating an Inbox Folder and a Rule within Outlook
- Email Distribution List Use ("ZWD lists")
- Email Setup on a Mobile Device
- Email Troubleshooting
- Forward/Redirecting your email
- Installing FindTime
- Make Outlook your default email client
- Managing Junk E-Mail
- Managing your Office 365 Quarantine
- Microsoft 365 Licensing and Email after Graduation
- Microsoft Outlook
- Missing an Email?
- New Email Accounts
- Outlook Basics
- Outlook open another mailbox
- Set up an email account in Outlook
- Using Office 365 Groups
- Using Quick Steps
- Wooster Email
- Wooster’s External Email Alert Indicators
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- Conducting class if you or some of your students are participating remotely
- Conducting interviews and campus talks/teaching demos with remote candidates
- Getting to know Microsoft Teams
- GoPro as a Webcam
- Making Meetings with Microsoft Teams
- Microsoft Teams Information
- Microsoft Teams Live Events
- New Recording Storage Location on Teams WITHOUT Recording Ready Email
- Online Learning/Streaming Classroom Remote
- Online Meeting
- Partial and Full Classroom Upgrade Media Setup for Microsoft Teams
- Participating in a meeting as a Guest
- Portable Classroom Media Setup for Microsoft Teams
- Scheduling a Teams Meeting
- Sharing Content in a Microsoft Teams Meeting
- Teams & Zoom comparison
- Teams Meet Now
- Teams Meeting Breakout Rooms
- Using a Scheduled Meeting
- Using Closed Captioning Within Teams
- Using Teams in the Streaming Classrooms
- Video Conferencing Classroom Technology
- Video Conferencing with The College of Wooster
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Moodle
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Network, Cybersecurity, and Best Practices
- Encrypting Devices
- Encrypting Mac Systems
- Encrypting Mobile Devices & Tablets
- Encrypting Windows Systems
- Information & Cyber Security @ Wooster
- Protect Your Computer
- Protecting your Personal Network
- Removing VPN From your Mac
- Safeguarding Individual Information ("Red Flags", "Identity Theft")
- Securing Portable and Mobile Devices
- VPN – Mac OS 10.13 or Later
- VPN – Mobile Devices and Chromebooks
- VPN – Windows
- Wooster’s External Email Alert Indicators
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Multi-Factor Identification (MFA)
- Change Your Password
- Changing Your Mac Password While Off Campus
- Forgotten Passwords
- How to setup MFA (Multi-Factor Authentication)
- Multifactor Authentication Instructions for using wireless networking when phone service is not available
- Multifactor authentication while out of the US.
- Password changes
- Password Policy
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College of Wooster Password
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Phones and Conference calls
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Scanning
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Resources for Retirees
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Using the Self-Service Portal for Equipment Reservation
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Online File Storage Options
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Computer Lab
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Classroom Controls
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Classroom Setup
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Classroom Resources
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Classroom Troubleshooting
Technology Services for New Faculty
Welcome to the College of Wooster. We look forward to working with you for the best technology experience possible. Below are some steps that will be followed to get you off to a great start.
Selecting your Device
- Tenure track faculty will be contacted prior to starting by Education Technology to choose a device from a short list of approved devices that will meet their teaching and research needs.
- Visiting faculty will be contacted prior to starting by technology services to express a platform choice. Platform choice cannot be guaranteed, but faculty member will be issued a device that will meet their needs.
Receiving your Credentials
When you begin at the College of Wooster you will provide you with your email address, username, and initial password.
Password
All initial passwords must be changed as soon as possible. To change your password, go to mypassword.wooster.edu and login with your username and the provided temporary password. For more information on password setup visit this link.
***Set aside 10-15 minutes to complete this process. We recommend you set security questions and update your profile at the same time.
After your initial password setup you will change your password on your device while connected to the College of Wooster Network either directly or through the VPN.
*** For Mac – Go to System Preferences > Users & Groups > Change Password
*** For PC – Click Ctrl+Alt+Delete and Change Password
Getting your Device
Technology Services will contact you ahead of your start date to schedule an appointment for you to pick up your college assigned computer. The Microsoft Office suite will be installed on the device assigned to you and configured during your pickup appointment.
***This process can take up to an hour to complete
Phone
Setting up your voicemail on your office phone.
Setting Up Your Voicemail Box – Technology Documentation (wooster.edu)
Wooster uses Microsoft 365 and the Microsoft Office suite of applications. You can download the mobile application for easy use on your device and the desktop version for work. The desktop version will load with the download Microsoft 365 package offered through the College. The mobile application can be downloaded through the app store/google play store. Here is a link to documentation that can assist you on making your Outlook email your own.
MFA
While setting up Office 365 you may be prompted to setup your MFA, we strongly recommend using the Microsoft authenticator app and your cellphone number as a backup. Here is a link to help you through the process.
Multi-Factor Authentication – Technology Documentation (wooster.edu)
Virtual Private Network (VPN)
If you need to access materials from our network when you’re not physically on campus, then you may wish to set up VPN on your machine.
NOTE: VPN is intended to provide access to on campus resources from off campus. To that end, users cannot access VPN from on campus. In addition, you should disconnect from VPN as soon as you have finished accessing the information you need.
For more information on VPN and how to download it on to your device follow this link.
Microsoft 365
Accessing your Microsoft 365 account. If your computer is through Technology Services Microsoft 365 will be downloaded and ready for you to use with a simple login. If you are working from a personal computer in your home office you can download Microsoft 365 by going to this link, be sure to login using your Wooster credentials.
OneDrive
OneDrive is Microsoft’s service for hosting files in the “cloud” (much like GoogleDrive or Dropbox). As part of your Office 365 account provided by the college, OneDrive for Business lets you update and share your files from anywhere and work on Office documents with others at the same time. For more information on OneDrive check out this link.
Teams
Teams is an application available through the College of Wooster Microsoft 365 package. Microsoft Teams is a great platform for communication and inclusion.
For more information please visit the following links:
- Teams Meetings (wooster.edu)
- Share Content Feature Available in Microsoft Teams Meeting (wooster.edu)
- Teams Information – Technology Documentation (wooster.edu)
- Using Teams in the Streaming Classrooms – Technology Documentation (wooster.edu)
- Getting to know Microsoft Teams – Technology Documentation (wooster.edu)
- Using Closed Captioning Within Teams – Technology Documentation (wooster.edu)
Software Available
Technology Services and Educational Technology provide access and training for a wide variety of software types. If you don’t find what you need here or would like to request to have these applications installed on College-owned computers, call 330-287-HELP (4357) or email helpdesk@wooster.edu.
The College also supports other software (web-based) available through our website on the Software page.