Role: Service Desk

  • Stephen Welsh

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  • Joel Bosler-Kilmer

    Image of Joel Bosler-Kilmer

    As MDM-Desktop Security Administrator, Joel takes a lead role ensuring the security compliance of campus technology, manages a group of Student Technology Assistants, and leads our effort to respond quickly to break/fix issues related to computers and printers. Joel can be reached by calling the Service Desk at 330-287-4357

  • John Shatzer

    As Technical Associate John has responsibility for supporting College-standard computing equipment and software for the College community. This support includes maintenance, repair and recommendation of notebook and desktop computers, peripherals, public access computer labs, printing stations, and loaner equipment and access to software and licenses as necessary.