News

  • Online Teaching Best Practices

    So you’re teaching or want to teach a Summer Session course… While we’ve learned a lot from Pandemic teaching, the ability to adapt beyond “Survival Online Teaching” and transition into “Thriving Online Teaching” is important to ensure that we are giving our students the best opportunities for success! We know as dedicated instructors you are…

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  • Teaching Tip: Grading and Assessments

    Do you just dread grading certain assignments? Feel like you can’t find ways to engage students in their assignments? Have you tried Alternative Assessments? An alternative assessment can not only allow for students to gain additional skills related to digital literacy, industry specific skills, or important “soft” skills, but can also offer another, more engaging…

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HelpDesk

Hours of Operation: Monday-Friday 8:30 a.m.- 5:00 p.m.

  • Call us at 330-287-4357 (HELP)
  • Email us at helpdesk@wooster.edu
  • Live Chat with us in the bottom right corner of this screen
  • Visit us on the 4th floor of Morgan Hall
  • Schedule an appointment for assistance by using our Bookings site
Student Technology Assistant at the Desk

Information Technology

The College of Wooster
Burton D. Morgan Hall, 4th floor
930 College Mall

Recent Knowledge Base Articles

Tech Tips

  • Ensuring Success in Teams Class Meetings

    Ensuring Success in Teams Class Meetings

    Summer Session meetings via Microsoft Teams may require you to have camera and microphone input to properly participate in your class session. To ensure success you may need to test your Teams Settings and permissions prior to the start of your first class session. Teams Meeting Settings To adequately test the Teams meeting settings, you’ll…

Featured Article

  • STA Reflection ’24 – Drew

    This was my first year working as an STA for tech services, and it’s been an excellent experience as a campus job. As a helpdesk technician, we’re the first line of people to help with tech issues. Over the course of the year, I learned a lot and improved at diagnosing a problem, brainstorming solutions,…

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