The Teachers Insurance and Annuity Association (TIAA) is a financial organization that provides investment and insurance services for those working for organizations in the nonprofit industry in academic, research, medical, government, and cultural fields. TIAA Kaspick provides planned gift management services for the College.
TIAA Kaspick notified Wooster that one of its third-party vendors was affected by the MOVEIt security vulnerability and confirmed that for some donors/beneficiaries, their personal information processed by the vendor was involved. No information was obtained from TIAA Kaspick’s systems and TIAA Kaspick systems are not threatened. TIAA Kaspick has not observed any unusual activity from this event involving Wooster’s planned gift accounts.
Wooster’s Advancement Team is working closely with the College’s Information Technology (IT) organization as more becomes known about the MOVEIt incident and as we learn more from TIAA Kaspick.
FAQ
You will receive an email and letter from the College advising you that TIAA Kaspick has determined that your information was involved. The email/letter will include more information about next steps and precautions you may want to take now. The sending of emails and letters is planned for July 7, 2023.
You will receive a letter by mail from TIAA Kaspick’s third-party vendor, Pension Benefit Information, LLC (“PBI”). PBI will fulfill all required obligations under federal and state privacy regulations, including notifying you and offering free credit monitoring for two years at no cost. The letter will provide instructions and a unique code to reference when registering for the free credit monitoring. The letter will include a telephone number you may call to learn more or ask questions about the credit monitoring service
Wooster Advancement and Information Technology staff can assist with general questions. Feel free to contact either Carolyn Ciriegio, Interim Vice President for Advancement (cciriegio@wooster.edu or (330)263-2075) or Ellen Falduto, Chief Information & Planning Officer/Chief Information Privacy Officer (efalduto@wooster.edu or (330) 263-2230).
Specific questions about your information, next steps, or credit monitoring should be directed to the organization in the letter you receive from PBI.